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FAQ

WHY TODDLER TARGET?

Toddler Target is the first and only potty training aid of its kind available on the market today. It's a fun, and easy tool to help parents engage their boys in potty training! It is motion detected and will turn on and off with out the assistance of an adult, so little ones can feel empowered to use the potty without relying on help!

IS IT WATER PROOF?

It is water resistant, but if it gets dropped in the water, just scoop it up and remove the batteries. Then just toss the front piece in some rice, wipe the lense, and it should work just fine. We have done many water tests and this simple process has worked great.

WHERE IS THE BEST PLACE TO POSITION IT ON THE TOILET?

First, make sure you lift the lid and the seat before setting the Toddler Target in place, this way you will avoid accidentally putting it too high or low on the lid. The higher the placement the larger the target and vice versa. Once you set it can be adjusted forward or backward in the bowl for fine tuning.

HOW LONG DO THE BATTERIES LAST?

The Toddler Target runs on 2 AA batteries. The target will turn on and off approximately 5750 times before the batteries will run out. But in a high traffic bathrooms with the seat left up all the time, they should last about 3 months before they need to be replaced. CIick the link below to see a video how to replace a Toddler Target's batteries.

Toddler Target Battery Replacement Tutorial Video


WHAT DO I DO IF THE LIGHT STARTS TO FLICKER, OR WONT TURN ON AT ALL?

This usually means the batteries are running low. Simply replace the batteries and the Toddler Target will work perfectly.

WHAT DO I DO IF THE LIGHT WONT TURN OFF?

If you install your Toddler Target and the light does not turn off, please contact Toddler Target directly for further assistance.


HOW DO I REMOVE IT FROM THE SEAT?

Simply use a flat object to leverage it off. We suggest using plastic a paint scraper. Once the Toddler Target is removed, you will need new adhesive backing to reinstall again. Please feel free to contact us to order replacement adhesive. 

WHAT IF MY TODDLER WANTS TO PLAY WITH THE DEVICE? WILL THEY BE ABLE TO PULL IT OFF OF THE SEAT?

They can move the target back and forth and we have found that it helps them become interested in the potty and Toddler Target. However, unless your Toddler has superhuman powers they shouldn't be able to pull it off of the seat! 

WHAT IS THE BEST WAY TO CLEAN THE TODDLER TARGET?

We recommend wiping it down with a damp cloth and cleansing detergent. Try to avoid the lense aperture where the light comes out. But if you do get the lense wet, simply wipe it with a dry cloth.

HOW DOES THE TODDLER TARGET WORK?

The Toddler Target uses a motion sensor to detect the person approaching the toilet, and immediately turns on. The target will remain on as long as it senses motion, and will turn off 15 seconds after motion has stopped.

AT WHAT AGE SHOULD I START POTTY TRAINING?

We started with our kids a few months before their 3rd birthday. We have noticed that in order to be successful, the kids need to be ready though, so don't force it. Our approach is to get them interested in the potty and make it a fun experience. They can adjust the target themselves which gives them some control and autonomy. It turns on in response to their presence and they really love that. With the Toddler Target potty training becomes your Toddler's idea.

IS TODDLER TARGET JUST FOR KIDS?

Absolutely not! The Toddler Target also makes a great night light for parents and any one that needs to go potty in the middle of the night. It also is a useful tool for those grown up toddlers that still struggle with their aim ;)

WHAT IS YOUR RETURN POLICY?

We only accept returns for all products purchased in the United States within 20 days from the time of purchase. Returned products must be NEW, UNUSED, and in their original packaging with ALL labels and hangtags still attached. You must contact us for a RMA number prior to your return and provide proof of purchase or an order confirmation number before the return can be authorized.

Please note:
Opening a box to verify contents, size, or color does not disallow a return. However, products showing signs of use or missing packaging or labels etc. are not considered new, and are thus non-returnable.

Please use care when opening your product(s) so that you remain entitled to a refund should you chose to return your product(s).
All return shipping charges and materials are your responsibility.
The original handling fee and/or shipping charges or express shipping charges are non-refundable.
If you refuse the delivery of a package, you'll be charged for return shipping.